Are you passionate about creating unforgettable experiences?
Catezza is looking for talented individuals to join our team and help us seduce the senses of our guests. If you have a flair for elegance, an ear for music, a nose for aromas, a palate for excellence, and a touch for luxury, we want you to be a part of our journey.
POSITION SUMMARY
The Server will be responsible for providing excellent table service to guests by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience.
ESSENTIAL JOB RESPONSIBILITIES:
- Friday, Saturday, Sunday, and Holidays availability.
- Must be able to work late nights when required
- Anticipate the guests’ needs and as an expert on the menu options
- Describe the selection of food & beverage menu items to guests
- Offer interesting, and vivid descriptions of each item’s origin, taste, and preparation methods
- Communicate guest orders including any special needs or requests to the kitchen using a point-of-sales system
- Expertly coordinate food timing between courses
- Check completed kitchen orders with the guest’s original order
- Anticipate guest needs to ascertain satisfaction and respond urgently and appropriately to guest concerns and requests
- Ability to appropriately upsell
- Properly process payments
- Complete side work and tasks as assigned by management
- Maintain assigned section with urgency while able to multi-task and observe the entire dining room
KNOWLEDGE, EXPERIENCE & SKILLS :
- Minimum of two (2) years of restaurant experience; high-volume experience required
- A passion for food, wine, and service
- A strong sense of urgency
- Strong organization skills
- Ability to deliver unsurpassed hospitality and guest experience
- Strong interpersonal and communication skills
- Mastery of tableside etiquette
- A desire for growth
- Have long-term goals in the service industry
- A rigorous attention to detail
- Ability to take direction and execute
- Basic Math skills
- High standards for cleanliness of workspace and service areas
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Professional demeanor, polished appearance with the ability to exceed guest's expectations
PHYSICAL REQUIREMENTS
- Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
- Must be able to lift and carry up to 25lbs; Ability to stand for prolonged periods of time and climb steps regularly.
- Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
COMPENSATION
The base pay range for this position is minimum wage and a tip credit is taken when applicable. The determination of what a specific employee in this job classification is paid within the range depends on many factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, skills, etc.
Apply now and become a part of the magic at Catezza!
Esperto Hospitality: Seducing Your Senses
At Esperto Hospitality, we believe in creating unforgettable experiences that captivate all five senses. Step into a world where every detail is crafted to seduce your senses and leave a lasting impression.
Sight Marvel at the elegant décor, where every element is meticulously designed to create a visually stunning atmosphere. Our spaces blend contemporary sophistication with timeless charm, offering a feast for your eyes at every corner.
Sound Immerse yourself in the soothing sounds of our carefully curated playlists, enhancing your experience with every note. From soft background melodies to live performances, the soundscapes at Esperto Hospitality set the perfect mood for any occasion.
Smell Let the enticing aromas from our kitchens and bars draw you in. The rich scents of freshly prepared dishes, aromatic herbs, and exquisite cocktails fill the air, tantalizing your sense of smell and preparing you for an extraordinary culinary journey.
Taste Indulge in the flavors of our expertly crafted menus, where each bite is a testament to our culinary excellence. From savory appetizers to decadent desserts, every dish at Esperto Hospitality is a masterpiece, designed to delight your taste buds and satisfy your cravings.
Touch Feel the luxurious textures of our furnishings and the warmth of our hospitality. Whether it's the comfort of our seating, the smoothness of our linens, or the welcoming handshake of our staff, every touch point at Esperto Hospitality is designed to make you feel pampered and at home.
Experience Esperto Hospitality – where every sense is seduced and every moment is memorable.